Incidents | PracticeHub Incidents reported on status page for PracticeHub https://status.practicehub.io/ https://d1lppblt9t2x15.cloudfront.net/logos/237806271b5b914a1ed0bc465a6d1d2f.png Incidents | PracticeHub https://status.practicehub.io/ en Web App (United States Datacentre) recovered https://status.practicehub.io/ Tue, 05 May 2026 14:06:57 +0000 https://status.practicehub.io/#62f0d7977d6553ef6ec3cd61bfa22142eea7f3915cc48ff303735f5d7ce70a6c Web App (United States Datacentre) recovered Web App (United States Datacentre) went down https://status.practicehub.io/ Tue, 05 May 2026 14:06:28 +0000 https://status.practicehub.io/#62f0d7977d6553ef6ec3cd61bfa22142eea7f3915cc48ff303735f5d7ce70a6c Web App (United States Datacentre) went down Web App (United States Datacentre) recovered https://status.practicehub.io/ Tue, 05 May 2026 14:02:17 +0000 https://status.practicehub.io/#9fe39884c8f0d57a41dad143bbb86fed31b32329d80f451316d0a93f49549cb7 Web App (United States Datacentre) recovered Web App (United States Datacentre) went down https://status.practicehub.io/ Tue, 05 May 2026 14:00:56 +0000 https://status.practicehub.io/#9fe39884c8f0d57a41dad143bbb86fed31b32329d80f451316d0a93f49549cb7 Web App (United States Datacentre) went down Web App (United States Datacentre) recovered https://status.practicehub.io/ Tue, 31 Mar 2026 10:55:28 +0000 https://status.practicehub.io/#a7991544c80cb3e9ebeae8b2d5a1c38d8ab6f6ef0211ca840701a497afa809da Web App (United States Datacentre) recovered Web App (United States Datacentre) went down https://status.practicehub.io/ Tue, 31 Mar 2026 10:54:51 +0000 https://status.practicehub.io/#a7991544c80cb3e9ebeae8b2d5a1c38d8ab6f6ef0211ca840701a497afa809da Web App (United States Datacentre) went down Web App (Europe Datacentre) recovered https://status.practicehub.io/ Sat, 28 Mar 2026 23:43:42 +0000 https://status.practicehub.io/#6058864368aa57b99d18f53cb9fbbc2eb9622d90f8547072dcdc2f3c575032b7 Web App (Europe Datacentre) recovered Web App (Europe Datacentre) went down https://status.practicehub.io/ Sat, 28 Mar 2026 23:32:41 +0000 https://status.practicehub.io/#6058864368aa57b99d18f53cb9fbbc2eb9622d90f8547072dcdc2f3c575032b7 Web App (Europe Datacentre) went down Patient search indexing degraded https://status.practicehub.io/incident/717811 Wed, 03 Sep 2025 16:33:00 -0000 https://status.practicehub.io/incident/717811#6c054895dbbf24212412166eba3b5f1c7af4d568fe911d7e62e2ddaf5455ba1b We are currently experiencing issues with search functionality in the UI of PracticeHub from our 3rd party search provider Algolia. This is causing any updates to your search database to not be reflected when searching, meaning any patients that are being created are unsearchable, and existing patients not being updated. This is only affecting the actual search functionality in the header and on the calendar - to mitigate this we have reverted all accounts to our basic in-house search. Once the issues with Algolia are resolved, we will restore the previous search functionality. Web App and API Unavailable https://status.practicehub.io/incident/365538 Fri, 03 May 2024 13:14:00 -0000 https://status.practicehub.io/incident/365538#ce6ef7e5d6c5132c14c2c15f6c329b60449910accf7219ea874a3092495aeba1 We identified the root cause of this issue and have deployed a fix Web App and API Unavailable https://status.practicehub.io/incident/365538 Fri, 03 May 2024 12:56:00 -0000 https://status.practicehub.io/incident/365538#0d726f27a5330138b0be6358b30075de7c75fbf34146796eb81c7427550e42cf Web App and API currently unavailable